AI Scribes can help your provider focus on you, not writing notes. It can even help notes be more accurate and capture important trends.
To help provide you with better care, you can consider having an AI scribe, Emotivo, used during your visit. This explains what Emotivo does, how your privacy is protected, and how many layers of options are available.
What is an AI scribe?
An AI scribe is a tool that helps your provider take notes during your session. It works in the background—like a digital assistant—documenting and summarizing the conversation so your provider can focus more on you, and less on typing.
Your provider reviews and edits the notes before they are added to your medical record.
How is my privacy protected?
We understand that your information is personal and private. That's why we built Emotivo at a higher level of security for behavioral health. Here’s how we protect it:
- No Audio Stored: We do not save any audio files on servers. Should a data breach occur, no audio files can be found.
- No Audio Processed on Servers: Audio is processed on your provider's device (eg. laptop), so you and your provider are the only people that can hear the conversation.
- Redaction: Personal identifiers (such as names, places) in transcribed text are removed or replaced before processed on Emotivo's servers.
- Secure Data: Generated summaries and any other session insights are encrypted, stored securely, same as your health record, following federal privacy laws, HIPAA compliance.
- No Training Use: Your data is not used to train any AI. We have separate patient-consented datasets for training.
- No Treatment Decisions Made by AI: AI only drafts notes and insights. It does not make any medical decisions.
What are the benefits?
- Your provider can focus more on the conversation and less on typing.
- It reduces time spent on paperwork, so more time can be spent on your care and progress.
- It can maintain clearer, more accurate records of your visits. This makes sure your provider remembers important points to build upon previous sessions.
- Your provider will receive insights on how to better connect with you during visits.
You choose what works for you
- Participation is optional.
- You can pause and restart the scribe mid-session by letting your provider know.
- You can request your provider to remove or redact more content at the end of the visit.
- You can opt out at any time, no pressure, no judgement.
- You can ask questions at any time.
If you have any questions, please talk to your provider. We want you to feel fully informed and comfortable.
